Salesforce and Manus Show the High Cost of AI Agents: What Businesses Should Know

As AI agents become a popular solution for 

 and business automation, recent moves by 

 at scale. In this article, we break down what these announcements mean for businesses, why pricing models matter, and how to choose the right AI solution.

AI agents are often promoted as tools to cut customer service costs and improve efficiency. However, as 

, their AI agent for customer service, the 

For a company handling hundreds of customer interactions daily, these costs add up 

before even factoring in system or human support costs

 in enterprise software, and their pricing 

 for other companies considering AI agents. Their shift toward 

AI efficiency gains may be offset by recurring operational costs

, especially for businesses that serve high volumes of customers.

experimenting with consumption-based models

, but there’s no confirmed rollout date yet.

Manus: A Cost-Effective Alternative or Another Hidden Cost?

challenges Salesforce’s proprietary model

Key Takeaways for Businesses Exploring AI Agents

pricing transparency and long-term cost planning

 are crucial. Salesforce and Manus showcase 

 of the AI agent ecosystem: enterprise-ready but expensive, and open-source but potentially complex.

For businesses considering AI agents, the 

analyze total cost of ownership, pilot AI agents on limited scopes

 — making it easier to find solutions that fit your budget and needs.

Discover how Salesforce and Manus showcase the real cost of AI agents. Learn insights, pricing concerns, and tips for businesses exploring AI customer service.



Salesforce and Manus Highlight the Hidden Costs of AI Agents – What You Need to Know

Stay Updated with AI Agents