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Automatically recognize, diagnose, and resolve service & support issues
Customer Service
Manufacturing
API
Triage Agent Overview
Transform productivity with problem-solving AI agents that orchestrate workflows and data across your support processes. Rapidly deploy AI agents tailored to your unique needs within your service environment. Free your knowledge workers from repetitive tasks and elevate customer experiences and business results
Triage Agent Key Features
Adaptive image-based damage detection
Automated troubleshooting & diagnostics
Step-by-step issue resolution paths and instructions
Parts prediction to repair
Adaptive institutional knowledge capture
Triage Agent Use Cases
Intelligent automation of complex, labor-intensive support operations
Step-by-step troubleshooting and issue diagnosis for call center agents
Field service point of repair orchestration to fix first time
Optimization of service parts revenue and margin opportunities
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