
Automatically recognize, diagnose, and resolve service & support issues
Customer Service
Manufacturing
API
Triage Agent Review
Transform productivity with problem-solving AI agents that orchestrate workflows and data across your support processes. Rapidly deploy AI agents tailored to your unique needs within your service environment. Free your knowledge workers from repetitive tasks and elevate customer experiences and business results
Triage Agent Key Features
- Adaptive image-based damage detection
- Automated troubleshooting & diagnostics
- Step-by-step issue resolution paths and instructions
- Parts prediction to repair
- Adaptive institutional knowledge capture
Triage Agent Use Cases
- Intelligent automation of complex, labor-intensive support operations
- Step-by-step troubleshooting and issue diagnosis for call center agents
- Field service point of repair orchestration to fix first time
- Optimization of service parts revenue and margin opportunities
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