SPARK
BUZZ: 30%
AI Agent Platform for Enterprises and Contact Center Automation
Floatbot Overview
Floatbot provides a SaaS based, “no-code”, end-to-end "Generative AI" powered Conversational AI platform that helps enterprises to build Self-service Chatbots and Voicebots, and AI Agent Assist Bots [AI Coach for Contact Center Agents]. We are amongst very few platforms globally that includes all 3 in the same platform. We have pre-built solutions for Insurance, Banking, Financial, Healthcare and Pharmacy including Contact Center Outsourcers. Floatbot is pre-integrated with industry leading Contact Center technology providers such as Genesys, NICE InContact (CXOne), AVAYA, Cisco WebEx, etc.
Floatbot Key Features
No-Code, Enterprise-Grade Generative AI Platform
Developer-Friendly
AI Orchestration
Floatbot Use Cases
Contact Center AI
Inbound and Outbound call automation with Voice AI
Digital User On-Boarding with Live chat
Automate Claims FNOL Filing
Contact Center Automation
Pricing
Freemium
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