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Lilac Labs

AI-powered drive-thru order-taking for quick service restaurants.

Customer Service
Travel & Hospitality
Freemium
Closed Source

Lilac Labs review

Lilac Labs' AI Drive-Thru Order Taking system leverages advanced voice AI technology to automate the process of taking orders at drive-thrus. Designed specifically for quick service restaurants (QSRs), this multi-lingual AI agent interacts with customers through the drive-thru speaker, accurately processes their orders, and sends them directly to the kitchen. This solution addresses labor shortages and rising wages, enhancing operational efficiency, reducing labor costs, and improving customer experience with faster service and higher order accuracy.

Lilac Labs Key Features

  • Multi-lingual AI agent, Seamless integration with existing systems, High order accuracy (98%), Instant response time, Smart upselling capabilities.

Lilac Labs Use Cases

  • Automating order-taking in drive-thrus, Reducing labor costs in QSRs, Enhancing customer service speed, Improving order accuracy, Providing consistent upselling opportunities.

Lilac Labs Details

Created by: @kamikariat @sheldenshi

Category: Customer Service

Industry: Travel & Hospitality

Pricing Model: Freemium

Access: Closed Source

Added on: 7/26/2024

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