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KapaAI
AI-powered support for developer-facing companies
Customer Service
Technology
Paid
Closed Source
Overview: KapaAI
kapa.ai is a platform that enables developer-facing companies to create AI-powered support bots for their communities. It uses Large Language Models to generate chatbots that can automatically answer developer questions by learning from various sources such as documentation, tutorials, chat logs, and GitHub issues. The tool helps improve developer experience and reduce manual support needs
Key Features
- RETRIEVAL AUGMENTED GENERATION
- AUTOMATIC KNOWLEDGE SOURCE UPDATES
- DOCUMENTATION GAP IDENTIFICATION
- MULTI-PLATFORM DEPLOYMENT
- ANALYTICS TRACKING
- CUSTOMIZABLE AI ASSISTANTS
Use Cases
- DEVELOPER SUPPORT AUTOMATION
- TECHNICAL QUESTION ANSWERING
- COMMUNITY ENGAGEMENT
- DOCUMENTATION IMPROVEMENT
- SUPPORT TICKET REDUCTION
AI Agent Details
Created by: Emil Ibrishimov and Finn Kristensen
Category: Customer Service
Industry: Technology
Pricing Model: Paid
Access: Closed Source
Added on: 9/4/2024
Tags:
AI-powered support
developer tools
chatbots
knowledge management
technical documentation
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