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KapaAI

AI-powered support for developer-facing companies

Customer Service
Technology
Paid
Closed Source

KapaAI review

kapa.ai is a platform that enables developer-facing companies to create AI-powered support bots for their communities. It uses Large Language Models to generate chatbots that can automatically answer developer questions by learning from various sources such as documentation, tutorials, chat logs, and GitHub issues. The tool helps improve developer experience and reduce manual support needs

KapaAI Key Features

  • RETRIEVAL AUGMENTED GENERATION, AUTOMATIC KNOWLEDGE SOURCE UPDATES, DOCUMENTATION GAP IDENTIFICATION, MULTI-PLATFORM DEPLOYMENT, ANALYTICS TRACKING, CUSTOMIZABLE AI ASSISTANTS

KapaAI Use Cases

  • DEVELOPER SUPPORT AUTOMATION, TECHNICAL QUESTION ANSWERING, COMMUNITY ENGAGEMENT, DOCUMENTATION IMPROVEMENT, SUPPORT TICKET REDUCTION

KapaAI Details

Created by: Emil Ibrishimov and Finn Kristensen

Category: Customer Service

Industry: Technology

Pricing Model: Paid

Access: Closed Source

Added on: 9/4/2024

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